Police issue update on source of Heathrow Airport blaze – as boss of chaos-hit
Source: News | Mail Online

Heathrow Airport will be closed all day on Friday after a huge fire at a nearby electrical substation caused a significant power outage which has sparked travel mayhem across the world.
Counter-terrorism police are investigating the blaze which has left thousands of people stranded in the UK and abroad with no flights departing or arriving at the UK’s busiest airport.
London Fire Brigade said firefighters are still tackling flames which first broke out in Hayes last night at 11:30pm that left Heathrow without power along thousands of nearby residents.
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Follow our live updates below:
Heathrow to launch repatriation flights for stranded passengers
Our teams have worked tirelessly since the incident to ensure a speedy recovery. We’re pleased to say we’re now safely able to begin some flights later today. Our first flights will be repatriation flights and relocating aircraft. Please do not travel to the airport unless your airline has advised you to do so.
We will now work with the airlines on repatriating the passengers who were diverted to other airports in Europe. We hope to run a full operation tomorrow and will provide further information shortly.
Pictured: Passengers return to Heathrow as some flights resume
‘Lessons will be learned’ says UK Civil Aviation Authority
First flight departs following fire
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Watch: Heathrow chief executive apologises amid travel carnage
Fire is not being treated as suspicious, the Metropolitan Police have confirmed
Fire believed to be ‘non-suspicious’, according to London Fire Brigade
‘The MPS has confirmed that the fire is believed to be non-suspicious. LFB’s investigation will now focus on the electrical distribution equipment.’
Watch: First flight lands at Heathrow after day of chaos
‘All I am is tired and cranky’
Overnight restrictions on flights lifted, says Department of Transport
First flight after fire lands at Heathrow
Pictured: Travellers arrive at Heathrow as some flights return
Hotels bumping prices by up to 1,850%
Airport should be back to ‘100% operation’ tomorrow
Power loss equivalent to ‘a mid-size city’
Outage ‘as big as it gets’, says Heathrow boss
Heathrow closure is ‘absolutely unprecedented situation’
‘This is an absolutely unprecedented situation. It’s been a situation that has been outside of Heathrow’s control. I certainly didn’t expect to wake up this morning and see that huge fire happening.
‘We need to understand what caused an incident of this magnitude at an electricity substation that is very close to a critical piece of national infrastructure.’
No suggestion of foul play in fire, says Transport Secretary
‘The counter terrorism command has specific capabilities and capacities that mean that they are used to conducting investigations at pace, and it’s really important that we identify the cause of this quickly.
There are no suggestions at the moment of foul play, but you will appreciate the investigation, keeps an open mind, and our priority is identifying the cause as soon as possible.’
Watch: Stunned drivers pull over to watch substation blaze
We saw it from the M4, we were amazed.As we were getting closer, the fire was getting bigger and bigger – it was unbelievable. So many people had pulled over on the side of the road to take pictures and have a look at what was going on.
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‘A huge explosion – then the sky lit up’: How evacuated residents reacted to fire
Watch: Travel chaos breaks out as Heathrow flights diverted
National Grid apologises for Heathrow chaos
I’d like to just start by apologising for the very significant disruption that people are experiencing in the local community, homes nearby, loss of power and also the travel associated with Heathrow. This is a very significant and serious incident and we have been working through the night to bring the fire under control.
It was a very significant incident and it had more knock-on effects in the area than we would expect for a network incident. So that’s why we need to work through this now and we’re very focused on getting supplies back as quickly as we can and minimising any further disruption in the area.
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British Airways chief warns ‘unprecedented’ disruption to continue over coming days
This is an unprecedented situation, and we have not seen a closure of Heathrow of this scale for many years.
Unfortunately, it will have a huge impact on all of our customers flying with us over the coming days.
We hope that power will be restored as soon as possible. But even when that does happen, this incident will have a substantial impact on our airline and customers for many days to come, with disruption to journeys expected over the coming days.
DAN HODGES: The Heathrow fire proves what we all suspected – Britain is a basket case
Exclusive:‘Very old transformer’ blamed for Heathrow shutdown
Watch: Moment American Airlines pilot turns back to airport amid Heathrow fire
Heathrow shutdown costs could stretch to ‘more than £50 million’
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Breaking:National Grid – ‘Interim’ solution to restore Heathrow power
Picture: Smoke billows from burning substation
Eurostar to put on extra trains to help stranded passengers
Heathrow power expected to be back on ‘in hours’
This morning, I spoke with Heathrow airport’s chief executive to hear the latest on the unprecedented power outage and I am reassured they’re working tirelessly to reopen the airport as soon as possible.
I would like to thank everyone involved in responding to this situation – particularly the emergency workers who have worked to contain the fire and keep everyone safe. I appreciate how disruptive this situation is for passengers, but until they hear otherwise the advice remains to avoid travelling to Heathrow.
‘It’s a disaster’: Bride-to-be faces hen party without close family and friends
I’m absolutely devastated. They are stuck in Dublin at the moment. They booked the day and the weekend off ages ago – and then all of a sudden they can’t get here? It’s a disaster.
We don’t know if they will make it. The only way the airport could make it up to us if they get them here as soon as possible – or get us all a private jet home.
Airline shares plummet after Heathrow fire
Heathrow – Our back-up power system worked as expected
We have multiple sources of energy into Heathrow. But when a source is interrupted, we have back-up diesel generators and uninterruptable power supplies in place, and they all operated as expected. Our back-up systems are safety systems which allow us to land aircraft and evacuate passengers safely, but they are not designed to allow us to run a full operation.
As the busiest airport in Europe, Heathrow uses as much energy as a small city, therefore it’s not possible to have back-up for all of the energy we need to run our operation safely.
We are implementing a process which will allow us to redirect power to the affected areas, but this is a safety critical process which takes time, and maintaining safety remains our priority, so we have taken the decision to close the airport for today.
Heathrow shutdown: What’s the latest this afternoon?
Watch: Richard Tice claims Net Zero push led to Heathrow shutdown
They had got rid of their diesel generators and had moved towards a biomass generator that was designed not to completely replace the grid but work alongside it. Their net zero compliant backup system has completely failed in its core function at the first time of asking.
We know diesel generators work as backup systems. If this is correct, and I have no reason to believe it’s not, they are guilty of gross negligence of the highest order.
What happens if my flight is diverted to another country?
‘It’s been a nightmare to be honest’: The passengers caught up in Heathrow chaos
Downing Street – There are questions to answer
There are questions to answer. We expect those questions to be answered but our clarity right now is on this incident being appropriately dealt with.
There is a fire still burning. So, there will be a time for that, but at the moment the priority is to deal with the incident.
Downing Street – There will be significant disruption in the days ahead
The fire is still burning and I’m aware that the airport has announced a complete closure until midnight tonight as a result of the situation.
“It will be for emergency services and Heathrow to update on timescales for when this situation will be resolved. We do expect there will be significant direct disruption in the hours and days ahead.
The Department for Transport is working closely with Heathrow Airport, Nats (National Air Traffic Services) and all key operators to understand the situation and ensure a quick resolution so that the airport can reopen and flights resume as quickly as possible, and clearly we will do everything we can to support those affected and get things moving again.
Pictures: Major blaze at substation forces closure of UK’s busiest airport
Luton passengers fear Heathrow chaos could disrupt their flights
We’re going to a wedding in Hatfield, so we were worried our flights wound be changed. We thought this airport was going to be busy, but it’s been good here – it doesn’t seem to be affected.
I thought maybe our flight would be cancelled. Hopefully we will be okay, we’re flying back home from here.
UK airports have ‘limited capacity’ to accept Heathrow diversions
We have been working closely with Heathrow Airport and with airlines to manage the disruption caused by the closure of the airport today.
We have well-rehearsed plans in place which in the early hours of this morning included a requirement for aircraft to either turn back or divert to a non-UK airport, as well as stopping other flights at their point of departure. This forms part of the aviation industry mass diversion plan.
There was limited capacity at other UK airports to accommodate diversions, particularly of wide-bodied aircraft, which we have been communicating with our airline customers, and has resulted in many flights diverting to northern Europe.
Scheduled flights to other UK airports are unaffected.
Heathrow in numbers: Thousands impacted by fire at UK’s busiest airport
Breaking:Counter-terror police release statement over fire that closed Heathrow
We are working with the London Fire Brigade to establish the cause of the fire which remains under investigation. While there is currently no indication of foul play we retain an open mind at this time.
Given the location of the substation and the impact this incident has had on critical national infrastructure, the Met’s Counter Terrorism Command is now leading enquiries.
This is due to the specialist resources and capabilities within that command that can assist is progressing this investigation at pace to minimise disruption and identify the cause
Hotel prices surge as travellers accuse them of ‘profiting off misfortune’
Keir Starmer speaks out on Heathrow chaos
Source of fire revealed as London Fire Brigade provide update on blaze
This remains a very visible and significant incident, and our firefighters worked tirelessly in challenging and very hazardous conditions overnight to bring the fire under control as swiftly as possible. As of the most recent update approximately 10% remains alight and we are working closely with SSE to safely resolve the incident.
I would like to conclude by taking this opportunity to thank firefighters and control officers for their courage and professionalism to bring this incident under control, in what were very challenging circumstances.
Fire shuts six schools shut and closes stretch of M4
Will flights immediately resume when Heathrow reopens?
Sometimes planes need to operate in the night period when they have not been scheduled to do so. This could be for a number of reasons such as delays that have built up during the day or for a technical fault with an aircraft that needs to be repaired.
There is always a delicate balance to be struck as to whether a flight should be allowed at night, considering the effects on local communities, passengers and the airline network.
Passengers still arriving at Heathrow as airline says ‘keep your booking’
I did see on the news everything that had happened and the airport was closed. I’m flying out to Dubai today. My flight’s meant to be at 12.40pm and I’d been checking the news, the websites and my emails. I’m flying with BA and they had said that we should keep an eye on our ‘manage my booking’ and it would give us an update as to what was happening with my flight.
So I got a message (at 8am) to say that my flight was departing and that I can go ahead as normal. So I’ve come to the airport to make the flight which I was told was flying today and I can’t get to the actual airport … I’m just about to call to see what to do.
Breaking:Top story: Counter-terror police to investigate substation fire
London Mayor – Don’t travel to Heathrow under any circumstances
National Express suspends coach services to Heathrow
Customers are advised not to travel to the airport today. Services to London Gatwick Airport, London Stansted Airport and London Luton Airport will operate as normal.
National Express is proactively contacting customers who have already booked to travel to London Heathrow Airport today and is offering free amendments for those who are affected.
Travel agents predict Heathrow disruption will last for ‘next few days’
An incident like this at one of the world’s busiest airports will have a very significant knock-on impact on all travel for the next few days. Of course, the priority for everyone is safety and the airport and the airlines will be working hard today to make sure the area is safe, and that they can resume operations as soon as possible.
Friday is typically the busiest day for travel, with people returning from business trips, going on holiday or visiting friends and family. London airports would have been busy today already and this incident will exacerbate it further.
The airlines and airports coming to Heathrow’s rescue
Ryanair will operate four extra flights between Dublin and Stansted on Friday afternoon as well as four extra flights on Saturday morning. These flights can be booked on http://Ryanair.com from 9.30am this morning.
Exclusive:Is Russia behind Heathrow Airport closure?
Scotland’s Tartan Army fans stranded in Greece after Nations League play-off
For us, it meant having to check-in with another airline, then go through passport control and security again. The layout of Athens airport is one where you must clear passport control as the next step after you first scan your boarding pass at departures.
So, we had to get another stamp on our passport and a little mark from the border control officer to signal our situation.
We know of a few other Tartan Army friends who have tried to get flights back to Scotland via Dublin, Milan, and Rome. I’ve even heard Istanbul mentioned – so it gives you an idea of the fresh travel plans people are having to draw up and fork out for.
Heathrow passengers – Airport messages are ‘so confusing’
The website shows ‘flight on time’. They only have a message not to come here, but to check updates.Updates are showing ‘flight on time’, but nobody is allowed to go in. So, it’s so confusing. We would not have come had the website said, ‘flight cancelled’.
On the British Airways’ website, it says their flight is still scheduled for 12.03. All the other flights to Dallas were cancelled but their particular one just said delayed, so we just thought ‘maybe, there’s a chance. But we’ve come here and the police said no.
All Dublin-Heathrow flights cancelled with further disruption possible
Further disruption to flights between Dublin Airport and Heathrow over the coming days is possible. Passengers looking for updates regarding specific flights or to rebook or change flight are advised to contact their airline directly by phone or online.
Singapore Airlines announces cancellations and flight diversions
Residents saw ‘bright flash of light’ before ‘massive explosion’ at substation
We were stood outside our branch in Hayes and my colleague noticed smoke coming over the trees. It was 23.30 when we saw it, we were heading to West Drayton, so we went to check it out, we heard the sirens as we were headed to Bulls Bridge roundabout. We saw a bright flash of white and all the lights in town went out.
My wife rang me and told me our electric was out – I found out a few hours later that Heathrow was completely shut down.
Heathrow looks ‘quite vulnerable’ after fire, admits Cabinet Minister
What it makes me believe is we’ve got to understand why this happened, and we’ve got to work out what the lessons are for the resilience of our infrastructure.
But it makes Heathrow look quite vulnerable and therefore we’ve got to learn lessons, as I say, about not just Heathrow but how we protect our major infrastructure.
Exclusive:Friends dream of Caribbean cruise runs aground
We need to be at Miami for a certain time otherwise we are going to miss our cruise. We need to be in Miami tomorrow afternoon and cruise lines are really strict – if you don’t get there, they will leave you behind, so we land in the next 24 hours. So we have been checking flights, checking flights, and also we didn’t get notified by the airline until this morning, I found out from the Uber driver and our flight is at 9.40am’.
The communication was really bad, they could have emailed earlier because the fire has been going on since midnight last night. ‘If we had gotten a notification or an email at 11pm at night we would’ve been able to rebook out flight.
We’ve paid £1,000 for this flight but we don’t know if our return flight to Heathrow is going to get cancelled or not. If it was just missing a day in Miami, that’s not as bad, but it’s missing the cruise.
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Ryanair to the rescue?
Latest flight information at Gatwick, Stansted and Luton airports
Ed Miliband – ‘There is no suggestion of foul play’
We’ve got to get power restored as quickly as possible and Heathrow opened as quickly as possible. But the truth it’s going to take time to unwind the disruption for obvious reasons. There’s no suggestion there is any foul play.
Pictures: Inside Heathrow after major fire closes airport
Have YOU been affected by the Heathrow closure?
Usually if travellers arrive at their destination more than three hours late, they are entitled to compensation, however as these are extraordinary circumstances and out of the airlines’ control, this type of compensation will very likely not be payable.
Passengers NOT entitled to compensation, consumer experts warn
If your flight is cancelled you won’t be entitled to compensation as these events will be considered an extraordinary circumstance, but you will be entitled to assistance from your airline, including overnight accommodation if needed.
Passengers will have the choice of being rerouted or accepting a refund, and if you opt for the former your airline is obliged to get you on a new flight as soon as possible, including with rival carriers from alternative airports.
If you instead accept a refund, be aware that your airline will have no further duty of care to you and you’ll need to make your own arrangements.It’s also worth checking the terms of your travel insurance to see if you are able to recoup any other expenses you may have incurred as a result of this incident, such as car hire or airport parking fees.
London Ambulance Service confirm no injuries caused by fire
Fire at substation ‘now under control’
WATCH: Huge fire rages close to Heathrow Airport
Thousands of Londoners experiencing blackouts
Just how close was the fire to Heathrow Airport?
Government doing ‘everything they can’ to restore power
‘We were told 90 minutes before landing the airport is shut’
Departure boards at Heathrow give ‘mixed signals’
Birmingham Airport to accept diverted flights
‘We’re stuck in China with no idea how we will get home’
What does the fire look like now?
All trains to Heathrow CANCELLED
PICTURED: Huge fire at electrical substation at Heathrow
Passengers’ plans thrown into chaos
National Grid is ‘working at speed’ to restore power to Heathrow area
120 flights were mid-air when Heathrow closed – with thousands of passengers displaced
London-bound flight returns to Mumbai
British Airways warns of ‘significant impact’ on its customers
Fire at substation remains ONGOING
Gatwick Airport accepting diverted flights
Traveller outlines odyssey to London after Heathrow closure
Half a transformer in Hayes substation remains alight
Questions raised over Heathrow Airport ‘relying on one small substation’ after suffering power cut due to blaze
‘It’s going to be a chaotic couple of days’, says travel expert
Travellers scheduled to fly out of Heathrow face flight cancellations
London Gatwick Airport ‘ready to support’ after Heathrow closure
People ‘medically dependent on electricity’ urged to call power company
PICTURED: This is the Hayes substation before the major fire that left swathes of West London without power
Flights diverted to airports all over Europe
‘This is going to disrupt airlines’ operations around the world’, says FlightRadar spokesman
No trains to and from Heathrow today
Met Police says passengers ‘advised not to travel to the airport’
At least 1,351 flights to and from Heathrow will be affected, Flightradar24 says
Traveller whose flight was cancelled due to Heathrow closure says she might miss a wedding in London
Footage shows raging blaze while the airport is lying largely dark
Flights are diverted away from Heathrow after closure
Assistant Fire Commissioner urges residents near burning substation to ‘keep their windows closed’
More footage of the blaze
What we know:
Clip from ‘inside Heathrow’
London Fire Brigade statement
Moment flames leap from substation
Heathrow Airport statement
Heathrow Airport is CLOSED for at least 24 hours
The original article: News | Mail Online .
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